Returning leftover goods
When a job is finished, the customer's goods that are left over either go back to the customer on a return note, or stay with you for the customer's next job.
Open Packing Jobs›Customer Goods Returns, or click Return goods on an open job.
Return goods to the customer
- Choose the Job. The table lists what the job holds, by item and batch.
- Enter Return now on each line, or click Return all left. Add a note on a line if needed, for example for damaged pieces.
- Enter the Vehicle no. if you like, and click Post, or Save as draft.
A return can't be more than the job holds of that item and batch. Posting takes the goods off the job. Print prints the return note for the customer to sign.
A posted return can be edited or cancelled with a reason; cancelling puts the goods back on the job.
Keep them for the next job
If the customer wants you to keep the leftovers, don't make a return. Close the job instead and choose the customer's other open job in the close dialog: the goods move to that job, with the same batches. See Packing jobs.
Can't find what you need? Write to info@exlerithub.com or chat with us on WhatsApp.